AI improves productivity at GymBeam

Fitness online store GymBeam (Dalibor Cicman) cut its workforce by 64 to 638 in the first half of this year while increasing sales by €30m. Cicman explained this by warehouse robotization and AI models, which boosted employee productivity. He said artificial intelligence is already having a dramatic impact on customer support in eCommerce, automating routine work and helping in marketing by generating videos and photos. Junior positions are disappearing in particular.

(forbes.sk)