Martinus, a bookstore, is the most popular brand in Slovakia
Martinus, a bookstore, was the most popular brand in Slovakia for the fourth time in a row in 2021, according to regular customer experience studies conducted by KPMG. Panta Rhei, dm drogerie markt, Packeta, and Decathlon follow. Customers appreciate technological innovations, the seamless online and offline experience, and positive employee attitude. The overall customer experience score did not increase for the first time last year.
